About CallTech Outsourcing
founded in 2005
CallTech Outsourcing is a multilingual contact center founded in 2005. For two decades we have helped companies across Europe and North America serve their customers in 9+ European languages — English, German, French, Italian, Spanish, Polish, Czech, Slovak and Ukrainian.
- Founded: 2005
- Delivery model: fully remote, distributed team operating across Europe; contact lines in the UK and US
- Languages: 9+ European languages; most agents speak 2–6 languages each
- Services: customer support, back office, telemarketing, appointment setting, market research (CATI/CAWI), mystery shopping
- Uptime: 99.9% over the last 12 months
- Compliance: GDPR-aligned processes, client DPAs, agent NDAs
- Client retention: longest active client relationships since 2006–2007
Our agents are more than linguists — most hold university degrees and work across multiple languages daily, which lets us deliver culturally accurate communication, not literal translation. Combined with in-house VOIP, IVR and workforce-management technology and a fully remote, distributed delivery model, this is how our team consistently outperforms bigger and more expensive providers on quality per euro.
What sets CallTech apart is simple: personalized service at the most competitive rates on the multilingual market, a price-match guarantee, and project launches measured in days. You focus on your core business — we make sure every customer conversation, in every language, represents you well.
Explore our full range of outsourcing call center services — from multilingual customer support and back office to telemarketing and market research.
At CallTech, we believe that every client is unique. That’s why we provide a personalized approach, ensuring each customer receives the high-quality service they deserve.Your success is our success, and we are committed to delivering excellence every step of the way.
Our team of highly skilled professionals is CallTech’s greatest asset. We firmly believe that success is achieved through well-managed teamwork, where each member understands their role and responsibilities. Like a Swiss watch, our team operates with precision and accuracy, driving us towards success.
Teamwork isn’t about everyone doing the same task or being interchangeable in their roles. Instead, it’s about collaborating towards a shared goal, where the collective effort exceeds the sum of individual contributions. At CallTech, we focus on excelling in our specific roles to ensure that each component of every project is executed to the highest standard.
At CallTech Outsourcing, we believe that only we can create a team that is both comfortable and productive for us. This principle is the cornerstone of our company culture.
We maintain constant communication with our clients, ensuring they receive all the necessary information. This approach helps us fully understand their needs and consistently uphold the highest level of cooperation.
If you’re seeking high-quality calls, we’ve got you covered. Our reliable and advanced technology enables us to connect with anyone, anywhere. Partnering with us will help you expand and elevate your business on a global scale. You’ll discover that effective communication goes beyond just Facebook or Skype.
The strength of our team lies in each individual member, and the strength of each member is rooted in the team. Together, we work collaboratively to achieve our clients’ goals. This shared vision and unified purpose are essential for fostering effective teamwork.
We communicate with the world, recognizing the uniqueness of every individual. Our goal is to tailor our approach to each agent and client, fostering a strong and cohesive team.
You could be the one we’re looking for!
